image
Shopping Cart Checkout Customer Service Policies About Us Home
Paradise Pet Supply
image

Return Policy:

If you would like to return an unopened product, please contact us via e-mail or live chat explaining the reason as to why you would like to return the product. We will accept returns on most unopened items when contacted within 10 days after receiving your order. We must be contacted prior to sending the item back to get an authorized RMA number. In most cases, we cannot be held responsible for return shipping, and cannot refund your initial shipping charges unless the item is being returned due to a manufacturers defect.

Privacy Policy:

Personal information, such as name, address, telephone numbers and email address, are used for maintaining your account and for providing you with information on our products and services. This information is held in the greatest confidence. When you place an order, we ask you to provide information including your name, address, email address and credit card number. Except to verify credit card information to complete your order, we do not use or release any credit card or financial information for any purpose. This site utilizes cookies for the purpose of tracking customer product selections to maximize the user experience.